Technical Project Manager II - Security
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- Jan 05, 2017 Post Date
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- 007000 Requisition #
Technical Project Managers are part of the Akamai Professional Services team and work directly with clients to deliver Akamai's solutions. You will be involved with projects from design through implementation, testing and customer sign-off. You will work independently or within a small technical team in delivering the appropriate solution to Akamai's enterprise customers. You will plan, implement, test, and deploy Akamai platform configurations to integrate with customer web sites, develop and execute test cases and scripts for customer solutions. You will participate in internal projects that help scale the group, implement best practices, and improve our methodology and quality of integrations.
As a Technical Project Manager II, you will be responsible for:
* Involvement in full customer life-cycle, from pre-sales, through implementation to post-implementation support.
* Interact with sales team and the customer during the pre-sales cycle to provide implementation scope and estimates, create proposals and Statements of Work, and conduct trials.
* Own customer implementation projects, including providing full project management, creation and maintenance of implementation documentation, tracking timelines and deliverables, as well as tracking and documenting the status & time spent on customer integrations.
* Perform basic technical implementation tasks, such as customer configuration updates and reviewing the quality of customer integrations.
* Provide technical ownership of long-term customer relationships.
* Work closely with Engagement Managers, Solutions Engineering, Sales, Engineering, Product Development and Customer Care to resolve issues that arise during customer trials or integrations.
* Identify new product features and additional sales opportunities during trials and integrations and communicate to product development and engineering teams.
* Participate in internal projects that help scale the group, implement best practices, and improve methodology.
* Must be willing to travel 10-15%.
About the Team
Recognizing that an organization’s approach to its Internet initiatives is developed long before implementation and is an on-going exercise long after go-live, Akamai Professional Services offers consulting services that address all phases of a customer’s Internet strategy.
Akamai’s Professional Services team calls upon its Internet expertise to architect the optimal solution for the unique business and technical requirements of our customers. Through its proven methodologies and processes, this highly experienced team of consultants has implemented effective solutions for over 2,000 Akamai customers.
Required Education and Experience
* 5 years of relevant experience and a Bachelor’s degree in STEM related field.
Required Skills
* Minimum 3 years of experience in a customer-facing environment in the information technology industry
* Minimum of 2 years project lead or project management experience working on and managing enterprise scale projects.
Desired Skills
* Masters Degree in STEM related field a plus.
* PMP or Big 5 experience a plus
* Experience with general security technologies, processes, and concepts.
* Experience with Web Application Firewalls (WAF) concepts and technologies.
* Previous exposure or experience with Salesforce.com a plus.
* Industry recognized security certifications (CISSP, CISA, GSEC, etc.).
* Excellent written, verbal and presentation skills.
* Enthusiastic, action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences.
* Possess excellent technical aptitude and a desire to learn constantly.
* Implementation experience with web delivery technologies or other IT systems delivery.
* Experience in one or more web development languages, methodologies, and/or architectures - J2EE, HTTP, DNS, .NET, C#, JSP, ASP, Tomcat, Apache.
* Working knowledge of the full software development technologies including J2EE/Java, .NET, open source tools and various component models (CORBA, COM, Java Beans).
* Experience developing and driving Service Oriented Architecture (SOA) strategies within large enterprises.
* Experience with the impacts of Content Delivery and Distributed Computing within business and technical organizations.
* General exposure to security technologies, processes, and concepts such as PKI, SSL, firewalls, NIST 800-53, FIPS-140-2, Authentication & Authorization, Client Certificates, OCSP, etc. a plus.
* Experience with data processing, Real Time Reporting and Analytics a plus.
* Proven track record of successfully delivering projects for Fortune 500 customers.
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.
About Akamai Technologies
Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more at www.akamai.com/careers.
Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.